Ground Rules For CMMS Success

Selection:

1. Your selection and implementation team should be led by
a Maintenance person.

2. You must define your specific CMMS needs. Take into account skill-level
of end users.

3. Encourage active involvement of end users in final selection.

4. Seek technical advice from your IT manager about hardware and
configuration requirements.

5. Seek commitment of decision makers early in process.

6. Evaluate quality of vendor technical support.

7. Start with basic modules.

Implementation:

1. Call Magnusmaint Corporation at 1 800 220 6011 if you are not confident that your personnel can successfully implement the CMMS within your schedule or you need help in the proper use of the program.

2. Acknowledge change in culture that CMMS brings and how this affects the support you get.

3. Ensure that there are enough terminals/printers and that hardware is comfortably above minimum specs.

4. Test functionality of CMMS immediately after vendor completes installation. Can you process a work order and review the repair history information?  Does it produce the kinds of reports you expect?  Is the program properly configured? Does the program work the way it was advertised by the vendor?

5. Strive for consistency in Equipment and Inventory IDNo. structure.  Monitor data entry closely for accuracy.

6. Set up security administrative controls.  Access levels.  Audit trails. Simplify screens as much as possible.

7. Simplify login procedure.

8. Minimize startup hiccups and failures. Use reliable hardware, software, network, and avoid data corruption. Always do a trial run. Start up modules progressively.

9. Time your training. Use the buddy approach.

10. Give prompt attention to initial complaints from users.

11. Utilize reports from CMMS and encourage active utilization of
CMMS by managers.

12. Make maximum use of vendor help desk to solve technical problems.